Finding the right Professional Employer Organization (PEO) in Canada can be tricky—especially if you don’t know what to look for. Many different organizations offer different services and traits, and it’s hard to know which ones are the most important.
If you’re on the hunt for a PEO in Canada, prioritize these eight traits to ensure you’re left working with only the best.
1. All-in-One Service
There’s nothing worse than finding out the services you thought you paid for aren’t actually included. While many companies charge base fees plus surcharges along the way, it’s important to look for a PEO that has a more holistic approach. That way, you always know exactly what your costs are going to be before anything is processed. No surprises!
2. HR Professionals
Expanding into new territory and managing a growing business is difficult if your HR isn’t up to par. Your human resource department ensures employees are properly trained, happy and satisfied, and all health and safety measures are in place. And that’s just the tip of the iceberg. Make sure you prioritize quality HR services as something your PEO offers. Without such, you may find yourself expanding without an experienced partner.
3. Experience in Your Country of Expansion
There’s little to no point working with a PEO that isn’t familiar with your country of expansion. If you’re expanding into Canada, ensure the PEO you work with has years of experience regarding Canadian laws and regulations. This lets you focus on building your business and leaves nothing to chance.
4. Impeccable Customer Support
It’s completely reasonable for you to have high expectations for the customer support your PEO in Canada provides. In fact, 86 percent of customers say they would pay more for a better customer experience, proving that customer service matters. Before making any decision regarding the PEO you choose to work with, ensure they provide around-the-clock support for any issues or questions you may have. While it may not seem important now, it will if something comes up. You’ll value the one-on-one conversation with a specialist.
5. Covers All Remittances
Many PEO services claim to take care of all your remittances, when really, they only cover the payroll tax. What about the others, like worker’s compensation and other provincial employer burdens? Look for a PEO in Canada that’s experienced and committed to taking care of all remittances and not just the payroll tax.
6. Compliance Experts
It’s likely you’re searching for a PEO in Canada so you don’t have to manage unfamiliar compliances on your own. It’s part of a PEO’s job to ensure your business is in line with government standards, keeping you on the good side of the Canadian Revenue Agency (CRA) and other government bodies. To avoid fines, audits, and business troubles, make sure the PEO you work with has a clear record when it comes to their client history. You don’t want to experience any hiccups later on.
7. Years of Experience
Of course, you want to work with a PEO in Canada that has years of experience. This ensures every issue, question, or complication you face has been seen and handled before. Without experience, you could find yourself burdened down the road when something is done wrong, leaving your business in a serious situation. Avoid the hassle and trust a PEO that has been providing service to customers for many years.
8. Makes Getting Started Easy
Now that you know what traits to look for, it’s time to get started. The right PEO will make getting started easy by calling or applying for a quote online. Don’t settle for anything less than great—use these tips to find the right PEO for you and your business.