Whenever you hire a new employee, onboarding is the most crucial step to acclimating the individual to your company procedures, culture, and structure. But when hiring internationally, this can be challenging. For U.S. companies operating businesses north of the border, it's important to fully accommodate Canadian employees from the beginning.
When onboarding these remote employees, consider the following tips to make the process as effective as possible. From Canadian payroll for US companies to simple document sharing, there are ways to navigate every detail smoothly.
Take Advantage of Video Calls
If your new employee can't be in the office, bring the office to them. Have as many meetings as possible over video call since you and the employee will benefit from putting a face to the name they are speaking with. When going over documents, you can also use screen sharing technology to make the process easier.
Create Unique Documents
Your onboarding presentations and documents that you use for in-house employees should not be the same as those used for you your international employees. Since there are so many logistical differences, such as payroll, it's best to keep all of these details separate.
Ask What the Employees Want out of This Process
If you choose to listen, the employee may be willing to give valuable feedback on your process. For example, you may not be handling payroll and other details as well as you could. Ask them clearly about their expectations and what they want to learn.
Provide Thorough Online Resources
Since you can't hand them a stack of papers, be sure to provide your employee with adequate resources through a cloud sharing service or via email. This will allow them to reference it freely and contact you directly with questions.
Hire a Professional Employer Organization
Many U.S. companies are hesitant to hire in Canada because of jurisdictional differences. To avoid this problem, you may consider hiring a PEO service in Canada. This professional employer organization can help you craft your onboarding process. And this can also make Canadian payroll for US companies much easier.
By making the above efforts, you can seamlessly onboard your international employees and make them feel like part of the company. As you go through this process, be sure to take note of what is and is not working. Then you can improve the process for future years.